Terms & Conditions
Last Updated: Jan 2026
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern access to and use of the websites, software platforms, SaaS products, AI tools, integrations, marketing services, and related offerings (collectively, the “Services”) provided by REROI.IO LLC (“Company,” “we,” “us,” or “our”).
By accessing, registering for, purchasing, or using any part of the Services, you (“Client,” “you,” or “your”) agree to be legally bound by these Terms, our Privacy Policy, and our Refunds, Cancellations, and Data Policy, each incorporated herein by reference.
If you do not agree, you must not use the Services.
2. Scope of Services
REROI.IO LLC provides:
- SaaS products, including CRM, automations, AI chat, AI voice, and AdMaster AI
- Marketing and advertising services
- Integrations and marketplace tools
- Optional add-on services
Agency services and SaaS subscriptions are separate offerings, governed by applicable agreements and subscription terms.
3. Eligibility and Account Responsibility
You represent that:
- You are at least 18 years old
- You have the authority to bind your business
- All information provided is accurate and current
You are responsible for:
- Maintaining account security
- All activity occurring under your account
- Ensuring lawful use of the Services
4. SaaS Products, Licensing, and Restrictions
4.1 License Grant
REROI.IO LLC grants Client a limited, revocable, non-exclusive, non-transferable license to access and use the SaaS Products solely within the REROI.IO platform, subject to active subscription and compliance with these Terms.
4.2 Proprietary Platform Assets
All workflows, snapshots, automations, templates, CRM configurations, system logic, integrations, creative frameworks, copy, AI prompts, training data, nurture sequences, and operational methodologies (collectively, “Platform Assets”) are proprietary intellectual property of REROI.IO LLC.
4.3 Restrictions
Client may not:
- Export, copy, migrate, replicate, or recreate Platform Assets
- Reverse-engineer or attempt to extract system logic
- Transfer or sublicense Platform Assets
- Use Platform Assets outside the REROI.IO ecosystem
Any violation constitutes a material breach and may result in immediate suspension or termination without refund.
5. Payments, Fees, and Billing
Fees, billing cycles, renewals, and payment obligations are governed by:
- Client agreements
- Subscription terms
- The Refunds, Cancellations, and Data Policy
Payments are processed via third-party processors (including Stripe). Failure to pay may result in suspension or termination of Services.
6. No Guarantees or Performance Warranties
The company does not guarantee:
- Leads, sales, conversions, revenue, or ROI
- Advertising approval or performance
- Deliverability of email, SMS, or voice
Results depend on numerous factors beyond the Company’s control.
7. Advertising, TCPA, and Messaging Compliance
Client is solely responsible for compliance with:
- TCPA and state laws
- A2P 10DLC requirements
- Carrier, platform, and opt-in rules
- Advertising laws and disclosures
The company is not liable for:
- Carrier filtering or blocking
- Platform enforcement actions
- Compliance violations caused by Client content or conduct
8. Third-Party Platforms and Integrations
The Services integrate with third-party platforms, including but not limited to:
Google (Calendar, Ads, LSA), Meta, TikTok, LinkedIn, WhatsApp, Shopify, WooCommerce, Slack, QuickBooks, Xero, Wave, Clio, ClickUp, Notion, Airtable, Basecamp, Typeform, Asana, and others via the marketplace.
The company does not control and is not responsible for third-party:
- Policies
- Outages
- Pricing changes
- Compliance enforcement
9. Data Ownership
Client retains ownership of Client-submitted lead data.
All Platform Assets remain the exclusive property of REROI.IO LLC.
Data handling upon cancellation is governed by the Refunds, Cancellations, and Data Policy.
10. Confidentiality
Each party agrees to protect confidential information and use it solely for purposes related to the Services, unless disclosure is required by law.
11. Termination
The company may suspend or terminate Services for:
- Non-payment
- Policy violations
- Abuse, fraud, or misuse
- Legal or compliance risk
Termination does not relieve Client of payment obligations.
12. Limitation of Liability
To the maximum extent permitted by law:
- The company’s total liability shall not exceed fees paid in the three (3) months preceding the claim
- The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages
13. Indemnification
Client agrees to indemnify and hold harmless REROI.IO LLC from claims arising from:
- Client content or conduct
- Advertising violations
- Messaging or TCPA violations
- Misuse of the Services
14. Governing Law and Venue
These Terms are governed by the laws of the State of Florida.
The exclusive venue shall be Hillsborough County, Florida.
15. Modifications
The company may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
16. Entire Agreement
These Terms, together with the Privacy Policy, Refunds, Cancellations, and Data Policy, and applicable agreements, constitute the entire agreement between the parties.
IDX & MLS DISCLAIMER AND LIMITATIONS
IDX & MLS Services Disclaimer
Certain REROI.IO plans may include optional website and IDX-related features (“IDX Services”) when explicitly selected and paid for by the Client.
IDX Services are subject to approval, rules, and ongoing compliance requirements imposed by:
- Multiple Listing Services (“MLS”)
- Brokerages
- IDX providers
- Data licensors
- Third-party technology partners
REROI.IO LLC does not own, control, or guarantee MLS data availability, approval timelines, data accuracy, or continued access.
Client Responsibilities for IDX Access
Client acknowledges and agrees that:
- Active MLS membership and broker approval are required
- IDX eligibility is determined solely by the MLS and IDX provider
- Client is responsible for maintaining compliance with all MLS, broker, and IDX rules
- Failure to obtain or maintain approval does not constitute a breach by REROI.IO LLC
Any delay, suspension, restriction, or denial of IDX access is outside the Company’s control.
Third-Party IDX Providers & Development Partners
REROI.IO LLC may utilize approved third-party providers and development partners to deliver IDX Services, including but not limited to:
- IDXADDONS
- REALTY CANDY (website and IDX widget development)
These providers operate independently and are subject to their own terms, policies, and system limitations.
REROI.IO LLC is not responsible for changes, outages, data restrictions, or policy enforcement by third-party IDX or MLS providers.
Separate Fees and No Refunds
IDX Services may require separate third-party fees, including but not limited to:
- IDX provider fees
- MLS dues
- Broker administrative fees
These fees are paid directly by the Client and are non-refundable, regardless of IDX approval status.
No refunds will be issued by REROI.IO LLC for IDX-related delays, denials, or data restrictions.
No Data Ownership or Transfer
IDX data is licensed, not owned.
Client acknowledges that:
- IDX data may not be exported, scraped, resold, or transferred
- IDX feeds are restricted to approved websites only
- Upon termination of services, IDX access will be disabled
Any misuse of IDX data may result in immediate suspension and potential legal action.
Limitation of Liability
To the maximum extent permitted by law, REROI.IO LLC shall not be liable for:
- MLS approval denials
- IDX feed interruptions
- Data inaccuracies
- Policy changes by MLS or IDX providers
- Loss of listings, traffic, or business related to IDX access
Survival
This IDX & MLS Disclaimer section survives termination of any agreement with REROI.IO LLC.
Contact Information
REROI.IO LLC
Customer Support: customersupport@reroi.io
Attn: Legal / Compliance
7022 Madison Ave, Tampa, FL
